Claim file workspace
Manage claim details, status, parties, notes, and activity history.
CLAIMS SYSTEM
A modern operating system for claim adjusting and workflows
Titan centralizes the core building blocks of claims operations into one configurable system built for enterprise teams, from files, documents, tasks and communications, to financials, reporting, workflows and automation.
Core claim file system
Everything your team needs to manage the claim lifecycle.
Titan gives claims teams a structured workspace for managing the full claim lifecycle, from intake and file setup to financial tracking, reporting, and resolution.
Document management
Organize claim documents, attachments, photos, invoices, and supporting materials.
Email and correspondence
Keep claim communication connected to the file.
Tasks and follow-ups
Track open items, assignments, reminders, and next steps.
Claim file workspace
Manage claim details, status, parties, notes, and activity history.
Document management
Organize claim documents, attachments, photos, invoices, and supporting materials.
Email and correspondence
Keep claim communication connected to the file.
Tasks and follow-ups
Track open items, assignments, reminders, and next steps.
Workflow management
Configure reviews, approvals, escalations, and recurring processes.
SOP enforcement
Guide teams through required steps by claim type, team, or process.
Reserve and financial management
Manage reserves, payments, recoveries, claim values, and reserve development.
Policy and coverage review
Connect policy language, coverage details, exclusions, and claim facts for review.
Workflow management
Configure reviews, approvals, escalations, and recurring processes.
SOP enforcement
Guide teams through required steps by claim type, team, or process.
Reserve and financial management
Manage reserves, payments, recoveries, claim values, and reserve development.
Policy and coverage review
Connect policy language, coverage details, exclusions, and claim facts for review.
Reporting and dashboards
Monitor open claims, workload, cycle time, bottlenecks, and outcomes.
Audit history
Maintain a clear record of updates, actions, decisions, and file activity.
AI-native intelligence layer
AI layered across the platform for intelligent claims handling.
Role-based access
Control who can view, edit, approve, and manage different parts of the claim file.
Reporting and dashboards
Monitor open claims, workload, cycle time, bottlenecks, and outcomes.
Audit history
Maintain a clear record of updates, actions, decisions, and file activity.
AI-native intelligence layer
AI layered across the platform for intelligent claims handling.
Role-based access
Control who can view, edit, approve, and manage different parts of the claim file.
Customized around how your team actually works.
Titan is not a rigid one-size-fit-all solution. We work closely with your team to configure claim files, workflows, reporting, permissions, and integrations around your specific operation.
White-glove implementation
We map your current workflows, documents, reports, data sources, and operational requirements before configuration.
Adoption-focused rollout
Implementation is designed around usability, operational fit, and high adoption across adjusters and leaders.
Tailored configuration
Set up claim types, fields, statuses, task flows, approval steps, and reporting views around your process.
System integrations
Connect Titan with existing systems, email, finance tools, data warehouses, and reporting systems.
AI-native claims system
AI built natively into the core system
Titan embeds AI directly into the claim file, giving agents the context, SOPs, workflows, and tools needed to assist handlers throughout the claim lifecycle, while human review stays at the center of every critical decision.
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AI inside the claim workflow
Agents work directly across claim files, documents, notes, financials, communications, and tasks, so teams do not need to copy information between systems or rely on disconnected AI tools.
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Tailored to your SOPs
Titan learns from your internal procedures, templates, examples, and claim handling standards so AI-assisted work reflects how your organization actually handles claims.
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Human-guided agentic execution
AI agents can coordinate multi-step workflows, prepare outputs, flag exceptions, and route reviews, while adjusters and leaders remain responsible for key decisions and approvals.
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Model-flexible infrastructure
Titan is built to work with leading model providers, giving your organization flexibility as AI capabilities evolve.
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No legacy footprint
AI is part of the system architecture from the start, so intelligence is embedded across the claim lifecycle rather than layered awkwardly on top of older workflows.
Explore how Titan fits your claims operation.
Whether you're modernizing legacy systems or growing your claims team, we're here to help you move faster and operate with total clarity.