AI-assisted cargo claims management for shippers, carriers, and 3PLs
Titan helps teams manage cargo claims from intake to resolution, with AI-assisted file review, missing-information detection, reserve and recovery tracking, and insight into cargo theft and claim trends.
Cargo claims are documentation-heavy, time-sensitive, and financially complex.
Every cargo claim depends on accurate documents, timely communication, reserve decisions, recovery tracking, and coordination across multiple parties. When that work is manual, teams lose time, miss key details, and struggle to understand trends across claims.
Manual File Review
Teams spend hours reviewing documents, checking claim details, chasing missing information, and preparing files before they can move the claim forward.
Missed Details in the File
Key facts can be buried across bills of lading, delivery receipts, photos, invoices, emails, and notes. Missing those details early can delay resolution or weaken recovery.
Multi-Party Coordination
Cargo claims often involve shippers, carriers, warehouses, brokers, customers, and insurers. Without clear workflows, follow-ups and responsibilities are easy to lose.
Reserve and Recovery Complexity
Tracking reserves, recoveries, payments, and pass-through accounting across parties is difficult when financials live in spreadsheets and disconnected systems.
How Titan helps cargo claims teams move faster
From intake and file review to missing-information detection, reserve tracking, recovery management, and trend analysis, Titan helps teams move claims forward while keeping adjusters in control.
AI-Assisted Claim Handling
Review files faster. Keep adjusters in control.
Titan reviews cargo claim files, summarizes key facts, identifies missing information, and prepares next steps for adjuster review. Your team keeps control over the final decision.
- Summarize the full claim file.
- Titan pulls together documents, emails, notes, photos, invoices, and shipment details so adjusters can understand the file faster.
- Compare documents and flag inconsistencies.
- Titan helps identify mismatches across shipment documents, delivery records, photos, invoices, and claim notes before they slow down resolution.
- Detect conflicting information early.
- Titan reviews claim files for missing documentation, conflicting statements, and relevant procedures before adjusters finalize next steps.
Analytics, Reserves, and Recoveries
Track reserves, recoveries, and cargo claim trends with confidence.
Monitor reserve development, forecast losses, manage recoveries, and identify theft, fraud, and loss patterns across cargo claims.
- Reserve and recovery tracking by party.
- Track reserves, recoveries, payments, and pass-through accounting across shippers, carriers, warehouses, and other parties.
- Loss forecasting and reserve development.
- Forecast expected losses, monitor reserve movement, and help leaders identify claims that may require earlier attention.
- Cargo theft, fraud, and trend analysis.
- Analyze patterns across theft claims, vendors, routes, locations, loss descriptions, and claim notes to surface emerging risks and suspicious trends.
Purpose-built for complex cargo claims
Titan combines modern claims technology with AI-assisted automation, helping shippers, transportation carriers, and 3PLs manage cargo claims, recoveries, financials, and reporting at scale.
Cargo claims first
Designed for documentation-heavy cargo claims, with workflows for shippers, transportation carriers, brokers, and 3PLs.
AI-assisted, human-controlled
Titan summarizes files, flags missing information, compares documents, and prepares next steps while adjusters remain in control of decisions.
Financial tracking built in
Track reserves, recoveries, payments, and pass-through accounting across parties without spreadsheet-based reconciliation.
Move cargo claims faster with Titan
See how cargo claims teams use Titan to reduce manual review, track recoveries, and surface claim trends across the operation.